Accessibility statement

This statement is about The Safe Sport Hub at app.thesafesporthub.com.

Using the platform

We want everyone who needs the platform to be able to use it. You should be able to:

• zoom in up to 400% without words going off the edge of the screen;
• use it on a narrow screen, such as a small phone;
• use every part of it with just a keyboard, and always see where you are on the page;
• use it with a screen reader, with every box labelled and every mistake explained;
• turn off movement on the screen, using the setting on your device;
• understand everything without needing to see colours.

It works in these browsers, if they are from the month shown or later:

• Safari on an iPhone, iPad or Mac: September 2018;
• Chrome: January 2018;
• Firefox: May 2018;
• Samsung Internet: December 2018;
• Edge: January 2020, the first of the new Edge.

Chrome on an iPhone or iPad follows the Safari line. In the older of these browsers, a few gaps between things may sit a little closer. In an even older browser the pages still work. They just look plain.

How well it works

We aim to meet a standard called WCAG 2.2, at level AA. Most UK websites are measured against it.

The System Developers, who build the platform for us, checked every screen on 24 and 25 September 2026. They:

• used a checking tool called axe on phone and computer screens, and found no problems;
• checked as a visitor, a club admin, a club user and someone who can only use billing;
• looked for words going off the edge of the screen, on small and large screens and at 200% zoom, and found none;
• used every screen with just a keyboard, including the menu on a phone;
• used it with movement on the screen turned off.

On 2 October 2026 they checked every screen again. They used six screen sizes, from a small phone to a big screen. They used the same software as Chrome, Safari and Firefox.

Nobody has tested it yet with a screen reader or other tools that help people use a website. Before the platform opens to clubs, someone will test the public report pages this way. We will add what they find here.

Problems we know about

We do not know of any part of the platform that fails the standard. If you find one, please tell us.

Tell us about a problem

If you find a problem, or you need information in a different way, email us at admin@thesafesporthub.com. We will reply within 10 working days.

If you are not happy with our reply

You can contact the Equality Advisory and Support Service (EASS). Their website is equalityadvisoryservice.com.

If you live in Northern Ireland, contact the Equality Commission for Northern Ireland. Their website is equalityni.org.

About this statement

This statement was written on 25 September 2026. It was last checked on [To add: the date The Safe Sport Hub checks this statement].